Play inside the palace, stay in control

Spin Palace Casino is for adults aged 18 and over. Fair Go Casino is entertainment with a house edge. If the walk down the colonnade stops being optional, stop walking.

House rules we will not joke about

18+ only. No accounts for minors. No “helping” a teenager practise on your login.
Never chase a loss to win a bonus back. Wagering is extra turnover, not a refund.
Set a deposit cap before the first Fair Go cashier visit, not after midnight.
Do not borrow to gamble. Do not mix rent money with reel money.
If Fair Go offers cool-off or self-exclusion, use it. We cannot flip that switch for you.

Warning signs

Hiding sessions from family, lying about deposits, gambling after a fight, or feeling that only the next spin will make the week make sense — those are stop signs, not personality quirks. Take them seriously in Wellington, in Western Sydney, and everywhere in between.

Help — New Zealand

Gambling Helpline NZ — phone 0800 654 655. Additional starting points: the Department of Internal Affairs gambling pages and local health services.

Help — Australia

Gambling Help Online — phone 1800 858 858. State services also exist; use the one that answers where you live.

This page is guidance, not counselling. If you are in immediate danger, contact local emergency services. Spin Palace Casino does not provide therapy, credit, or Fair Go account locks.